The laptop is one of the most essential devices in today’s world. HP has different variations in laptops. But it has to go through technical issues also. For which you can call the HP Laptop Support any time. One of the issues in HP laptop is might be the mouse pad or touchpad is not working. There are many reasons contributing to the error. Let’s discuss below some of the solutions about the same.

Solutions for mouse pad not working

First step: When the touchpad stops working one of the reason might be because your touchpad is outdated or corrupted. So you can go ahead and update the touchpad driver for your laptop. Or else if you face any problem take help from a professional to update the touchpad. Or else please contact the HP Laptop Support team.

Second Step: If at all you have recently updated your laptop then the touchpad might not work because it is still in conflict with the OS which was recently installed. To solve this problem you need to roll back the touchpad driver for which follow the below steps:

•    You need to start the process by pressing the Windows key & R key together then you have to summon the run box

•    Just type devmgmt.msc on the screen & click OK

•    Next, you will see that the mice category and other pointing devices are spread out. Then, you have to double click on the option of the touchpad.

•    After clicking the driver tab you have to click at Roll the Driver option

•    You need to end this process by restarting the laptop and do check if the touchpad has started working or not

The third method will be tried to enable the HP laptop touchpad by using the Fn key. Sometimes you accidentally disable the touchpad. If you find that this is the main reason the touchpad has stopped working then you need to re-enable the touchpad. For that, you need to press the Fn key and function key at the same time. Follow these steps to enable the touchpad again.

First, hold on to the Fn key then press the specific function key according to the laptop model you have. Function key can be anyone from F1 till F12 depending on the laptop model that you use.

The fourth method will be to go to mouse properties to enable the touchpad. Please follow the process below to go to the mouse properties

•    Click on the control panel of your laptop

•    Click on the mouse icon on the control panel

•    Now move to the last tab which is next to the hardware tab. This tab is for touchpad configuration the name which depends on the laptop model you are using.

•    Now, select the touchpad from the device list and click to enable.

•    You need to finish the process and check if the touchpad is responding again

The fifth method will be to run a hard asset. Sometimes unknown changes in setting also lead to not working of a touchpad. But to run the hard reset you have to be careful as it differs from one model to another. So, please take help from an expert to run the check.

The above mentioned 5 methods will definitely help you to get rid of the error. If you need any kind of technical help please contact the HP Laptop support team.

HP Laptop Support

To take help from the technical about any issue for any model of a laptop just contact the team on +1-888-621-0339. They don’t have any hidden charges but they have monthly or yearly charges where they provide uninterrupted services to the customer. Please call the team now and enquire more about it.

Posted by: emasmith at 11:28 AM | No Comments | Add Comment
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