April 04, 2019

How to fix HP Printer No EP cartridge found or error code 14?

HP Printers are well known for their best quality printouts. They have a lot of variations in the printers which come with different specification. Printer being a technical device you will face some errors. One of the errors is error code 14. In this blog, we will discuss error code 14 on what are the symptoms and possible solutions of error 14. If you want to have a word with the experts about the same please call the HP Printer Support

What is HP Printer error code 14 or No EP cartridge found?

For a printer, there are a lot of errors you might see. One of them might be error code 14. This can completely stop your printer from working which is the worst part. The main reason for the error code 14 is that the toner cartridge is not installed properly. Printer might show you an option of remove and reinstall the toner cartridge. Every part of the printer is sensitive and should be handled with care. And the toner cartridge is very important part of the printer. If the ink cartridges are not taken care properly then you will not be able to carry out the printing job properly and you might get the error of code 14. Once you get this error you can also contact HP Printer Support for help.

Some of the reason for the error code 14:

Error code 14 or No EP Cartridge found is an indication that the printer is not in good condition. And there might be so many reasons for the same

•    First, you need to check if the toner cartridge is installed or not

•    Or else one more reason could be defective cassette microswitch

•    If you are using the wrong paper size then also you might face this error

•    A defective DC controller can also cause the error

•    Also you need to check is if the toner cartridges are placed properly or not

Error code 14 or No EP Cartridge found error might be because of the above-mentioned reasons. Make sure to check your printer for the above reasons. Below we will discuss on how we can remove the error 14.

Simple steps to remove the error code 14:

The error 14 can be removed easily by following these steps

•    First, check the toner cartridge if it is placed properly. But it advisable to either install a new one or reinstall the toner cartridge

•    Check if there is any high voltage connection to the printer and if there is any damage because of the same. Also, check if the printer is clean from insides like bits of papers or staple pins

•    Replace the high voltage power supply

•    Verify the HVPS cable and then reset it

•    In the next step replace the DC Adapter

All the above-mentioned methods will definitely help you to get rid of the error code 14. And in addition, if you want to talk to our experts about the same please contact HP Printer Support.

HP Printer Support

Please contact the HP Printer Support Team at +1-888-621-0339 for any kind of technical assistance. The team is available 24/7 for assistance. The team provides monthly or yearly subscription with minimum charges to enjoy uninterrupted services. 

Posted by: emasmith at 10:44 AM | No Comments | Add Comment
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